Community Pets Coordinator

Community Pets Coordinator

Who We Are 

ACC is one of the nation’s largest open-admission animal shelters whose mission is to End Animal Homelessness in NYC. We touch the lives of nearly 30,000 animals each year. We are more than an animal shelter; we are a resource to the community, always seeking ways to keep the human-animal bond intact. Our progressive life-saving initiatives continue to sustain a 90% placement rate.

We strive to find loving homes for homeless and abandoned cats, dogs, guinea pigs and rabbits, both by adopting animals directly to the public and by partnering with more than 200 dedicated animal placement organizations (our New Hope partners). Equally significant are our programs and services that value and respect the human animal bond and are designed to keep families and their pets together. Our doors are open 24/7 for people and animals in need making ACC the most unique and full service animal welfare organization in all of New York City.

Summary

Animal Care Centers of NYC (ACC) is seeking a dynamic, creative, compassionate, organized, and detail-oriented individual to join our team to help carry out our mission of keeping pets together with their human families by providing access to necessary resources. Reporting to our Senior Manager, Community Resources, the Community Pets Associate will be an integral member of the “all-hands-on-deck” Community Pets team. The Associate will be responsible for expanding services specifically in Brooklyn, NY as we await the completion of our Brooklyn Animal Care Center. They will organize clinics and pantries, assist with outreach, communicate with clients, and manage supplies and other resources in order to prevent animal surrenders and keep pets and people together. This is an exciting opportunity to coordinate and grow innovative programming which helps in our mission to end animal homelessness in NYC.

Essential Job Functions

• Administrative Support: Manage program email inboxes, maintain client data, create and update flyers, and maintain lists of partner organizations and underserved areas for events.
• Customer Service and Outreach: Engage with clients about ACC’s mission and services, assist and handle animals at events, and manage transport of supplies.
• Event and Resource Management: Participate in vaccine clinics, spay/neuter events, and food pantries, and track and maintain supplies for Community Pets’ programming.

Salary and Benefits:

This position will pay $23/hour

ACC values work/life balance and offers a generous paid-time-off (PTO) package that includes vacation time, birthdays off, personal days and sick pay. We also value physical and mental health by offering a great open access Cigna medical, dental and vision insurance at a low premium to our employees as well as 401K and Pension, Life Insurance. We also have on-the-job training for 2-4 weeks, periodic all staff trainings to include safety, DEI, cross training, and other growth opportunities.

Because ACC is a nonprofit, employees may be eligible for loan forgiveness, cancellation, and/or consolidation under the Public Service Loan Forgiveness program (PSLF). Created under the College Cost Reduction and Access Act of 2007, PSLF allows borrowers who work full time for nonprofits and government agencies to have their outstanding debt forgiven tax-free on Federal Direct Loans, after making 120 qualifying monthly payments under a qualifying repayment plan.

Qualifications:

• Bilingual or working proficiency in Spanish – strongly preferred.
• A valid and current driver’s license and ability to comfortably drive an ACC cargo van in the boroughs of NYC – strongly preferred.
• Ability to work a varying schedule that includes weekend days, and the ability to work successfully both in the field and in an office.
• Ability to travel to and work in all five boroughs of NYC for community events.
• Ability to remain calm, assertive, and professional in stressful situations.
• Detail-oriented multi-tasker with excellent writing and verbal communication skills is required.
• An outgoing “people person” who uses supportive, non-judgmental communication with people of varying backgrounds, income levels, cultures, and struggles.
• A self-starter who works well independently and as part of a team. High level of integrity, professionalism and punctuality. Excellent problem-solver, and flexible, innovative thinker.
• Computer literacy in Microsoft Office, Google Workspace, and Airtable, with ability to learn new databases and software.
• Comfortable calling and speaking on the phone with clients, program sites, and other various entities.
• Experience and comfort being around animals, including hands-on experience with dogs and cats preferred.

Education and Work Experience:

Must have a high school diploma or GED, this is an entry level position. This is an entry level position. While previous animal care experience is a plus, all that is required is a positive, compassionate attitude.